Customer Service & Services Offered

Customer service is not only our #1 priority at Horsemen's Outlet, but also our passion! As fellow members of the horse community, we strive to help all of our customers to the best of our ability, and show our appreciation for you taking the time to shop local with Horsemen's Outlet. We know you have many choices when it comes to purchasing items for yourself, your horse, barn, pets, and family, and we hope we can fulfill all of those needs in an enjoyable, one-stop shopping experience. 

 

Along with our extensive inventory, we also provide the following services to better help our hard working customers. Feel free to call in, or email (Sales@HorsemensOutletNJ.com) to answer any questions you may have about our customer service, and/or services we offer. Consignment Information is also listed on our website under the Consignment Policy Link. For information on our In-Store Pickup, please visit our Shipping & Delivery link.

 

 

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Magna Wave PEMF Sessions:

  • We currently offer Magna Wave Sessions performed by a Certified PEMF Practitioner.

  • Some benefits to PEMF use include: less pain perception, bone mending, extra energy, oxygen uptake, and overall relaxation

  • Appointments must be made ahead of time with Paula, and can be done via phone or email.

    • Paula@HorsemensOutletNJ.com

  • Full Body Session: $75 plus $1.75 for mileage past 20 miles from Horsemen's Outlet

  • Partial Session: $50 plus $1.75 for mileage past 20 miles from Horsemen's Outlet

  • Please see https://www.magnawavepemf.com/about-us/ for more information about benefits and uses.  

 

Blanket Washing & Repairs:

  • Blanket Wash: $22

  • Foal/Mini Blanket Wash: $14

  • Hood, saddle pad, or fly mask: $10 each

  • Shipping Boots: $30 per set

  • Repair prices vary.

  • Turnaround time is generally 1-2 weeks for blankets being washed only, 3-4 weeks for blankets being washed and repaired

    • Blankets must be freshly cleaned before being repaired

  • Blankets being washed must be picked up within 90 days or they will become the property of Horsemen's Outlet

  • We offer blanket washing and repairs only, we do not offer waterproofing.

 

Clipper Blade Sharpening & Clipper Servicing

  • Blade sharpening: $8.50 per blade

  • Clipper Servicing prices vary

  • Turnaround time is generally 1 week for blade sharpening/service, unless parts are needed for clipper servicing.

 

Custom Nameplate Ordering & Installation

  • Nameplates can be ordered in store only, and must be paid in full.

  • We have a full selection of plates that can be used for bridles, saddles, martingales, breastplates, girths, halters, gifts, stalls, bracelets, and more!

  • Prices vary dependent on plate size and text

  • Installation is included in ordering price, and done in store only

  • Installation is dependent on designated staff being in store and available. Calling the store is the best way to find out.

 

Boot & Zipper Repair

  • Zipper Repair: $75 per zipper

  • Other repair prices vary

  • Turnaround time is generally 1-2 weeks

 

Saddle Fitting

  • Saddle fitting fee is $100 for fitting, and $1.75 for mileage past 20 miles from Horsemen's Outlet

  • Appointments must be made ahead of time with Paula, and can be done via phone or email.

    • Paula@HorsemensOutletNJ.com

  • If you decide to purchase a NEW saddle after your fitting, your $100 fee is put towards the purchase price; If you do NOT purchase a NEW saddle, the fee is not refundable.


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877 238 NoSkype1200 Sales@HorsemensOutletNJ.com

37 Molasses Hill Rd
  Lebanon, NJ 08833